Financial Policy
Thank you for choosing Animal Medical Center of Lehigh Acres. Our primary mission is to deliver the best and most comprehensive veterinary care available for your pet. An important part of our mission is making the cost of optimal care as easy and manageable for our clients as possible by offering several payment options.
Animal Medical Center of Lehigh Acres requires payment in full at the end of your pet's examination and/or at the time of discharge.
For new clients, when scheduling your appointment, a deposit of the exam fee per pet is required and will be applied toward your invoice as a credit. Failure to cancel your appointment at least 24 hours in advance, failure to show (No Show), or arriving more than 10 minutes late will result in forfeiture of your deposit.
For all clients, when scheduling surgery, a deposit of $350 is required and will be applied toward your invoice as a credit. Clients bringing in two or more pets at a time will need to leave a deposit equivalent to the exam fees. Failure to cancel at least 24 hours in advance, failure to show (No Show), or arriving more than 10 minutes late will result in forfeiture of your deposit.
We understand that situations arise where appointments cannot be kept. However, failing to show up for appointments can inconvenience other clients that could have been seen. There will be a non-refundable Exam Fee Deposit required if you have two or more No Shows when calling to schedule an appointment.
Payment Options
Accepted forms of payment include: Cash, Check, or convenient Monthly Payment Plans through Care Credit, which allow you to begin treatment today and pay over time — and can be used repeatedly without having to reapply.
For medical care, a deposit of 25–50% is required to begin your pet’s treatment.
Returned checks will be subject to a $50 fee.
For clients with pet insurance, we are happy to provide the necessary documentation to submit a claim to your insurance carrier.
If you have any questions, please do not hesitate to ask. We are here to provide the best veterinary care available for your pet.
